We made a small compilation of the most frequently asked questions that our customers send us. If you don't get an answer to your question, contact us.
It depends on the method chosen, for example, by TNT up to 5Kg to the collection has a cost of from 4.48 + VAT. During checkout, you can choose the method you want and view the cost.
We are currently accepting payments by Cash on Delivery, Multibanco, MB Way, PayPal, Credit Card, Bank Transfer and Western Union but we can add other methods if necessary.
After completing your order you will receive an email with payment details depending on the method you choose, after receiving it we will send you your order, if you choose payment for a refund your order will be sent immediately.
Orders received before 3 pm are shipped on the same day, it usually takes 1 day to reach you, but depending on the carrier's workload it can take 2 days to arrive.
You can see the delivery times for the chosen shipment during checkout.
You always receive your invoice with the data you provided at the end of your order, if you do not fill in your Taxpayer Number, your invoice will be passed to "Final Consumer".
Your data is safe, as we believe that trust is what drives customers to return. To reinforce this security, we installed an SSL certificate on our server to encrypt communications between your browser and our website for greater security.